Role: Reservations Consultant – German or French
Location: Working from home
Start date: ASAP
The Atlas Group is a leading global organization within the travel industry. Due to our business success we are looking to expand our successful team with the appointment of a number of Reservations Consultants for our offices in West London. We are seeking fluent English and German or English and French speakers.
This role consists of dealing with any email queries and customer complaints.
You would need to maintain excellent communication skills and to uphold the professionalism of the company.
Dealing with incoming customer e-mails from new and existing clientele
Entering booking and reservation information into the system
Providing after sales service (including complaints)
Fluent English - verbal and written
Fluent German / French – verbal and written
Sales and Reservations experience in the Car Rental/Insurance industry preferred
Exceptional customer service and communication skills
Must be computer literate
Must be able to work in a team as well as on your own