We are U. S based company with couple support offices in Europe.
Our company is looking for call center professionals in Riga, the position requires full dedication and will be rewarded accordingly.
- Handling high volume of inbound calls
- Quickly identifying the client's request or problem and efficiently providing the most effective solution
- Make outbound calls to existing clients with updates
- Effectively use critical thinking skills to solve problems for clients while consistently using the best judgment to determine the best solution
- Taking full ownership of the client's satisfaction
- Respond to incoming requests for cancellation of services
- Efficiently enter accurate and detailed records of customer interactions
- Achieve productivity standards and goals set by the company while maintaining high quality calls
Requirements / Skills:
- Fluent in English (No strong accent)
- Dedicated to providing superior customer service
- Phone sales experience
- Work night hours due to time difference between U. S.
- Minimum hourly rate
- Extra commission (after 3 month) aprox $1, 000/1, 700 - month
This is a contract position, you will be responsible for your taxes.
Please send your CV to mail.
Do not call or text - we will contact you in case you're qualified.